Marketing Is A System, Not An Event
Small business marketers love the chase. Love the new fangled way to make the phone ring. They love to think of a marketing promotion as a single event. But it’s precisely this view of marketing that holds most small businesses back. They fall prey to the “marketing idea of the week” and never fully explore what it takes to create and build a completely functioning, consistently performing, marketing system.
In this article I am going to outline the basic steps that any business can follow on the way to creating their very own marketing system. But first let’s explore this word system in the context of marketing. Small business owners have no problem thinking systems when it comes to say, accounting or hiring. When it comes to marketing though, all bets are off. It’s as if they are waiting for magic fairy dust to fall upon them with the next great marketing innovation.
Look, effective marketing is little more than creating and operating an effective marketing system. Now, when I use the word system I mean several things. 1) The system is documented – You can’t have a system or a step in a system unless you write it down. 2) The system is built on sound marketing principals and 3) You constantly measure, innovate, and refine the system.
Okay, so on to the system building steps.
1) Narrow and define a target market – Small business owners love to say yes. “Sure we can do that.” The next thing you know the target market is roughly anyone they think will pay them. You must commit to a narrowly defined target market and you must focus all of your attention upon serving that market like no one ever dreamed of. A narrow marketing focus might be – Estate Attorneys – as opposed to Law Firms.






